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Government declares 2019 ‘Year of citizen-centered public services’ www.montsame.mn

Ulaanbaatar/MONTSAME/ The Government has announced 2019 as ‘Year of citizen-centered public services’ and approved a plan of actions during its expanded meeting on January 16.

The meeting brought together all cabinet members, deputy ministers, state secretaries, heads of agencies and governors and chairmen of Citizens’ Representative Meetings of aimags and the capital city.

In a scope of the year, it intends to implement about 70 measures within five main objectives: public service based on citizens’ needs, transparent decision-making with involvement of citizens, creation of optimal functions of public service, the outcome-based management and citizen-centered public service.

For instance, citizen-centered smart service will be developed by using the development of information and communication technology. All government organizations will be connected to state electronic information exchange system to offer about 320 kinds of public services to citizens. It is aimed at creating prompt and open public service without red tape. Moreover, service standards being used in public service organizations will be elevated into international standards.

At the meeting, cabinet members, heads of agencies and governors of aimags and the capital city were assigned to take actions and measures for the year in their designated areas and quarterly report the accomplishment to the government. Moreover, G.Zandanshatar, head of the Cabinet Secretariat was obliged to oversee the resolution’s implementation and report its progress to the Government.



Published Date:2019-01-17